Refund policy

Returns & Exchanges Policy

Last updated: October 5, 2026

At LittleStars Nest, we want every gift to arrive beautifully and feel special. If something is not right with your order, please contact us at amirkhmes.24@gmail.com and we will do our best to help.

Returns

Eligible items may be returned within 14 days of delivery. To qualify, products must be unused, unopened where applicable, in their original condition, complete with all packaging, accessories and inserts, and suitable for resale. Please contact us before returning anything. Returns sent without prior authorization may not be accepted.

Gift boxes

Because our gift boxes are assembled as a complete gift, we generally accept returns of the whole box only, unused and in original packaging. Individual items cannot be returned separately unless they are faulty.

Items that cannot be returned

Personalized or custom-made items (unless faulty or incorrect), opened bath, skincare or other hygiene products, gift cards, and final-sale items.

Damaged, defective or incorrect items

If your order arrives damaged, defective or incorrect, contact us within 7 days of delivery with your order number and clear photos. We will replace the item or refund you, at our choice and where reasonable.

Refunds

Approved refunds are issued to the original payment method. Please allow up to 10 business days for the refund to appear. Original shipping costs are non-refundable unless the error was ours.

Return shipping

Unless the item is faulty or incorrect, return shipping is the customer's responsibility.

Exchanges

Order changes and cancellations

Contact us as soon as possible. We can cancel or change an order if it has not already been packed, personalized or dispatched.

Contact

amirkhmes.24@gmail.com